Last updated: May 7, 2026
1. Overview
This Payment Policy explains how Conex Box USA accepts payments for containers, cabins, delivery, modifications, custom sourcing, and related services. All prices and payments are in United States Dollars unless clearly stated otherwise.
2. Accepted Payment Methods
Available payment methods may vary depending on order type, product availability, customer location, fraud screening, and checkout configuration. We may accept one or more of the following payment methods:
- credit card or debit card through an approved secure payment link or payment processor;
- bank wire transfer or bank deposit;
- ACH or other bank payment where available;
- approved financing where offered; and
- other payment methods confirmed by Conex Box USA in writing.
At least one conventional payment method should be available during checkout or order confirmation.
3. Order Confirmation
An order is not confirmed until payment, required deposit, signed quote, or other required authorization has been received and accepted by Conex Box USA. Product availability, price, and delivery timing are not guaranteed until the order is confirmed.
4. Deposits and Balance Payments
Some orders may require a deposit before inventory is reserved, modifications begin, delivery is scheduled, or special sourcing is started. Unless otherwise stated in writing, any remaining balance must be paid before dispatch, delivery, release, or pickup.
5. Pricing, Taxes, and Fees
Product prices, delivery charges, taxes, payment processing fees, administrative fees, modification charges, and site-related service charges may be shown during checkout, listed on an invoice, or provided in a written quote.
Customers are responsible for reviewing all charges before submitting payment. If a pricing error, tax calculation error, stock error, or delivery quote error is discovered, Conex Box USA may correct the error before confirming or fulfilling the order.
6. Payment Security
Checkout and payment pages should use SSL/HTTPS. Customers should not send full card numbers, security codes, online banking credentials, or other sensitive payment details through email, chat, text message, or contact forms.
7. Payment Verification and Fraud Prevention
We may verify payments, billing information, delivery address, customer identity, and order details before processing or dispatching an order. Orders may be delayed, cancelled, or refunded if payment cannot be verified or appears fraudulent, unauthorized, high-risk, or inconsistent with our policies.
8. Failed, Late, or Reversed Payments
If a payment fails, is reversed, is disputed, or is not received by the due date, Conex Box USA may pause order processing, delay delivery, cancel the order, recover costs, or seek payment for any completed services, inventory reservation, modification work, delivery attempts, bank fees, chargeback fees, or collection costs.
9. Chargebacks and Disputes
Customers should contact us first if there is a question or issue with an order. We will review the order, payment records, delivery documentation, and any submitted evidence. Unauthorized chargebacks or disputes may delay support, delivery, refunds, or future service.
10. Refunds
Approved refunds are handled according to our Refund & Return Policy. Payment processing fees, bank fees, delivery costs, custom work, deposits, and other non-recoverable costs may be deducted where applicable and allowed by law.
11. Contact
For payment questions, billing support, or invoice assistance, contact us at sales@conexboxusa.com or call +1 (430) 344-1693.